How to Order Cabling Services and Related Products
- For product and pricing information, contact Raymond Ridgway.
- Generate a purchase order, made payable to Convergence Cabling, Inc. DIR Contract Number DIR-CPO-4815 must be referenced on purchase order.
E-mail or fax purchase order and quote to designated sales representative:
Warranty and Return Policy
Twenty-five Year Manufacture System Warranty on Cabling Services and Related Products – high profile projects may be eligible for Panduit 25-year System Warranty. Project details and standard close out documentation (test results and as-built) will be submitted to Panduit warranty department for acceptance and issuance of 25-year Panduit System Warranty to customer project point of contact.
Thirty Day Return Policy for Cabling Services and Related Products - Materials purchased through Convergence Cabling must be return in original unopen package and returned by the customer within 30 days of purchase. All returns are subject to a 20 percent restocking fee. Special order items are not returnable, these items will be disclosed when quote is provided with additional notification prior to purchase acceptance. Special order items are typically non-stock or close out items. Used materials and any cable cuts (copper or fiber) cannot be returned. Provide Purchase Order Number, product description, part number, and quantities to be return in written form to the attention of Raymond Ridgway.